Terms and Conditions

Terms and Conditions

Welcome to V-Creations. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Introduction

These Terms and Conditions govern your use of the website https://www.v-creations.com (hereinafter referred to as “V-Creations”, "the website", "we", "our", or "us"). By accessing, browsing, or purchasing from our website, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Account Creation

To place orders on our website, you may need to create an account. During the registration process, you will be required to provide your name, email address, and phone number. By creating an account, you agree to:

- Provide accurate and complete information.

- Keep your account details secure.

- Notify us immediately of any unauthorized use of your account.

- Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts, refuse service, or cancel orders at our discretion.

3. Privacy Policy

We respect your privacy and are committed to protecting your personal information. By using our website, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy. We will never share or sell your personal data to third parties except as required to process your orders or as outlined in our Privacy Policy.

4. Ordering and Payments

- All orders are subject to acceptance and availability. You will receive a confirmation email once your order has been placed.

- Prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes.

- Payment for orders must be made through our external payment gateway partner. By submitting your payment details, you confirm that you are authorized to use the payment method and authorize the charge for your order.

- We are not responsible for any payment processing errors or fees incurred by you as a result of transactions made on our website.

5. Shipping and Delivery

- We aim to dispatch all orders within the timeframes specified on the website. Delivery times are estimates and not guaranteed.

- Shipping costs and delivery options will be displayed at checkout. You are responsible for ensuring the accuracy of your shipping address.

- We are not liable for any delays, losses, or damages incurred during shipping once the order has been dispatched.

6. Returns and Exchanges

- We accept returns and exchanges within 15 days of the delivery date, provided the items are unused, unwashed, and in their original packaging with all tags attached.

- To initiate a return or exchange, please contact our customer service team at sales@v-creations.com.

- Refunds will be processed to the original payment method within 7-10 business days of receiving the returned item(s).

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of V-Creations or its content suppliers and is protected by Indian and international copyright laws. You may not reproduce, distribute, or use any content from this website without our express written permission.

8. Limitation of Liability

V-Creations will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

- The use or inability to use our website.

- Unauthorized access to or alteration of your transmissions or data.

- Any other matter related to the services provided through our website.

9. Indemnification

You agree to indemnify, defend, and hold harmless V-Creations, its directors, officers, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or in connection with your use of our website, violation of these Terms and Conditions, or infringement of any intellectual property or other rights of any person or entity.

10. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Telangana, India.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website following the posting of changes will constitute your acceptance of those changes.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: sales@v-creations.com 

By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing V-Creations!